Deliver Network Intelligence To Your OSS. Now!
AXTRACT enables the transformation of every device ( Modems, VoIP phones, Set-Top Boxes ) into sophisticated probes to measure service quality.
Additionally, AXTRACT can significantly help the Customer Reps and the Technical Support in the troubleshooting process by supplying a historical view on service usage correlated with the technical parameters.
The analysis is enabled on arbitrary groups or down to a single device, including changes of service related parameters. All data are made available in near real time to ensure that all relevant events generated in the
network are promptly collected and made available to the Network and Service operations team to ensure the fastest resolution time.
Timeliness is a key value; at the same time, the AXTRACT engine enables Big Data analytics on a large set of key indicators that help service providers identify bottlenecks in their delivery processes.
AXTRACT is answering KPI related investigations like:
Which gateways in the field deliver the best/worst WAN quality
Is packet loss on the uplink the major cause for streaming errors on the set top box
How different STB / VoIP phones vendors handle packet loss and are resilient to network errors
In short, AXTRACT is the key enabler for any proactive assurance process in the OSS.